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The announcement of further bank branch closures by RBS and Lloyds is likely to accentuate problems for older people and their carers. 2017 was a record year for branch closures. Now as the future of free ATMs is put in doubt, Treasury Select Committee chair Nicky Morgan warns that this would be unacceptable.
Hilary Cooper, one of our founding directors, has studied the effect of branch closures on older people, who depend on cash and face to face contact for banking and are reluctant or fearful of migrating over to virtual banking. This impact also extends to carers, who may as a result be drawn into a more intrusive support role. Read Hilary's blog for the Oxford Institute of Population Ageing here
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